DocuSign pricing breakdown
| Plan | Price | Envelopes/User | Key Features |
|---|---|---|---|
| Personal | $15/mo | 5/month | Basic signing only |
| Standard | $25/user/mo | Unlimited | Templates, reminders |
| Business Pro | $65/user/mo | Unlimited | Payments, advanced fields |
Hidden DocuSign Costs
- • SMS authentication: $0.15-0.25 per SMS
- • Phone verification: $0.30-0.50 per call
- • Bulk send: Extra cost on some plans
- • API calls: Metered on lower tiers
- • CRM integrations: Often require higher tier
Annual cost comparison
Let's compare what a 10-person team pays for e-signatures across different approaches:
DocuSign Standard$3,000/year
10 users × $25/mo × 12 months = $3,000
DocuSign Business Pro$7,800/year
10 users × $65/mo × 12 months = $7,800
PandaDoc$2,388/year
10 users × $19.99/mo × 12 months = $2,388
BBos (E-Signatures Included)$0 extra
Unlimited e-signatures included in all plans. 10 users on BBos = $5,880/year total (including CRM, accounting, HR, time tracking, and more)
Feature comparison
| Feature | DocuSign | BBos |
|---|---|---|
| Unlimited signatures | ||
| Reusable templates | ||
| Mobile signing | ||
| Audit trail | ||
| Custom branding | Business Pro | |
| Built-in CRM | ||
| Built-in invoicing | ||
| Document → Client link |
When DocuSign makes sense
DocuSign remains the right choice if you:
- Need advanced compliance (HIPAA, FedRAMP, notarization)
- Require deep integrations with enterprise software (Salesforce, SAP)
- Process 10,000+ documents/month with complex workflows
When built-in e-signatures win
Switch to built-in e-signatures if you:
- Sign contracts, proposals, and client agreements (the 80% use case)
- Want documents linked to client records automatically
- Prefer one platform for all business operations
- Want to save $3,000-8,000/year on standalone signing tools