Subprocessors

Our Authorized Data Subprocessors

Last updated: September 2025

This page lists BBos's authorized Subprocessors as referenced in our Data Processing Addendum (DPA). These third-party service providers help us deliver our services while maintaining the highest standards of data protection.

CURRENT SUBPROCESSORS

BBos currently uses the following Subprocessors to Process Personal Data:

Subprocessor NameService ProvidedProcessing LocationDescription
Google Cloud Platform (Firebase)Cloud hosting, database, storage, authenticationUnited States, with global CDNPrimary infrastructure provider for hosting, data storage, and authentication services
OpenAI, LPArtificial intelligence servicesUnited StatesAI-powered features including document analysis, content generation, and chatbots
Mistral AIArtificial intelligence servicesFrance, United StatesAlternative AI provider for content analysis and generation
Twilio Inc.Communications servicesUnited StatesVoice calling, video calling, SMS, and WhatsApp Business messaging
Intuit Inc. (QuickBooks)Accounting integrationUnited StatesQuickBooks Online integration for financial data synchronization
ElevenLabsVoice synthesisUnited States, United KingdomAI voice generation and text-to-speech services

SUBPROCESSOR CHANGE NOTIFICATION

BBos will update this list and notify Client of changes in accordance with Section 5.3 of the DPA. An up-to-date list is always available at bbos.ai/subprocessors.

SUBPROCESSOR OBLIGATIONS

Each Subprocessor listed above is subject to a written agreement with BBos that includes data protection obligations substantially similar to those in the DPA, including:

  • Confidentiality requirements
  • Security measures appropriate to the nature of the Processing
  • Restrictions on further subcontracting without authorization
  • Assistance with Data Subject rights requests
  • Personal Data Breach notification obligations
  • Deletion or return of Personal Data upon termination
  • Audit rights (where applicable)

SUBPROCESSOR LOCATIONS

Client acknowledges that Personal Data may be Processed by Subprocessors in the locations specified above. Where such Processing involves Restricted Transfers, the transfer mechanisms specified in Section 9 of the DPA apply.

CHANGES TO SUBPROCESSORS

BBos may:

  • (a) Add new Subprocessors upon providing thirty (30) days' prior notice to Client
  • (b) Change the services provided by existing Subprocessors upon providing thirty (30) days' prior notice if the change is material
  • (c) Remove Subprocessors at any time without prior notice

Client's objection rights are described in Section 5.4 of the DPA.

For more information about our data processing practices, please review our Data Processing Addendum.

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