Frequently asked questions
Find answers to common questions about our platform
Getting started
What is BBos.ai?
BBos.ai is a business management platform that helps them optimize their operations through intelligent decision-making capabilities and tools.
How do I create an account?
Creating an account is simple. Click the "Sign up" button, authenticate with Google, and set up your organization. You'll have access to our platform within seconds.
Is there a free trial available?
Yes, we offer a 14-day free trial that gives you full access to all features. No credit card is required to start your trial.
Security & privacy
How secure is my data?
We use industry-standard encryption and security measures to protect your data. All information is encrypted both in transit and at rest, and we regularly perform security audits.
Can I export my data?
Yes, you can export your data at any time in Excel format. We believe in data portability and transparency.
Billing & subscriptions
How does billing work?
We offer monthly and annual subscription plans. You'll be billed at the start of each billing cycle, and you can upgrade or downgrade your plan at any time.
What payment methods do you accept?
We accept ACH payments and all major credit cards (Visa, MasterCard, American Express). We also allow merchants to receive payments from their customers and for that we charge a 0.5% + $0.10 per transaction fee for ACH transactions and a 3.2% + $0.30 per transaction fee for credit card transactions.
What about fees?
We allow merchants to receive payments from their customers and for that we charge a 0.5% + $0.10 fee for ACH transactions and a 3.2% + $0.30 fee for credit card transactions.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
Features & functionality
What integrations do you offer?
We integrate with popular tools including Slack, Microsoft Teams, Google Workspace, and many others. Check our integrations page for a full list.
Can I customize the platform?
Yes, and while our platform is highly customizable, you are more than welcome to request new custom workflows, integrations and features to meet your business needs.
Is there an API available?
Not at the moment, but we are working on it.